Frequently Asked Questions
Everything you need to know about shopping with Hunter Industries for your home and garden needs.
What is the standard shipping timeframe for furniture and large items?
Standard shipping for small parcels typically takes 3-5 business days. For oversized furniture or outdoor equipment, we use specialized freight carriers which may take 7-14 business days depending on your location.
Do you offer professional installation for your home systems?
Yes, Hunter Industries partners with certified local contractors to provide professional installation for our smart home and irrigation systems. You can add 'Professional Installation' to your cart during checkout.
What is your return policy for home decor and hardware?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-cut materials and final sale items are not eligible for return unless they arrive damaged.
Are your outdoor products weather-resistant?
Absolutely. All Hunter Industries outdoor furniture and hardware are treated with UV-resistant coatings and rust-proof finishes to ensure longevity against harsh environmental conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and interest-free financing options through Affirm for larger home improvement purchases.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier portal where you can monitor your shipment's progress in real-time.